Business Organization and Management 2

HIGHER SECONDARY CERTIFICATE 2028 Business Studies Group • English Version • Dhaka Education Board Business Organization and Management Second Paper Subject Code 278 Complete Chapter Notes Full syllabus • Labelled diagrams • Board style questions Prepared by Md Ahbab Hamid Khan ahbab.tech November 7, 2026

HSC 2028 • Business Organization and Management Second Paper • Code 278 1 Contents How this paper is examined 2 1 Concept of Management 6 1.1 What this chapter is about . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.2 Key terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.3 What management means . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.4 Features of management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.5 Importance of management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.6 The functions of management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1.7 The management cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1.8 Levels of management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1.9 Managerial skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 1.10 Scope of management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 1.11 Universality of management . . . . . . . . . . . . . . . . . . .

HSC 2028 • Business Organization and Management Second Paper • Code 278 2 2.17 Board exam traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 2.18 Cheat sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 2.19 Practice set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 2.20 Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 3 Planning and Decision Making 34 3.1 What this chapter is about . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 3.2 Key terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 3.3 What planning means . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 3.4 Aims of planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 3.5 Features of planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 3.6 Importance of planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 3.7 Features of a good plan . . . . . . . . . . . . . . . . . . . . .